Privacy Policy

Last Updated: January 16, 2026

San Gabriel Valley Warehouse & Storage, Inc. (“SGV Warehouse,” “we,” “our,” or “us”) provides third-party logistics (3PL) warehousing, fulfillment, and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or interact with our services and tools (including links to customer portals).

Scope

This Privacy Policy applies to personal information collected through:

  • Our website and online forms (including “Get a Quote” and contact forms)

  • Communications with us (email, phone, or other channels)

  • Business-related interactions where we receive personal information in the course of providing logistics services

Personal Information We Collect

Depending on how you interact with us, we may collect:

A. Identifiers

  • Name, company name, job title

  • Email address, phone number

  • Online identifiers such as IP address and device identifiers

B. Business and Commercial Information

  • Information you provide for quoting or operations planning (e.g., product category, order volumes, pallet/carton counts, special handling requirements)

  • Shipping and order-related information you submit in connection with our services

C. Internet/Network Activity

  • Browsing activity on our site (pages viewed, referral URLs, timestamps)

  • Cookie and analytics data (see Section 7)

D. Communications

  • Content of messages you submit via forms or email (and attachments you provide)

Sensitive Personal Information
We do not intentionally collect “sensitive personal information” (as defined under California law) through our website. Please avoid submitting sensitive personal information unless it is necessary to address your request.

Sources of Personal Information

We collect personal information from:

  • You (when you submit forms or contact us)

  • Your device/browser (automatically through cookies/logs)

  • Service providers that support our website and business operations

How We Use Personal Information

We use personal information to:

  • Respond to inquiries and provide quotes or service information

  • Evaluate onboarding and operational requirements

  • Operate, maintain, and improve our website and services

  • Communicate about your requests and service-related updates

  • Maintain security, prevent fraud, and enforce our rights

  • Comply with legal and regulatory obligations

How We Disclose Personal Information

We may disclose personal information to:

  • Service providers that support our operations (e.g., website hosting, analytics, communications tools, CRM, and logistics/WMS systems)

  • Operational partners as needed to deliver services (e.g., carriers, integrators, subcontractors where applicable)

  • Professional advisors (e.g., legal, accounting) and government authorities when required

  • Parties involved in a business transaction (e.g., merger, acquisition, financing, or asset sale), subject to appropriate protections

We disclose personal information only as necessary for the purposes described in this policy.

Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described above, including operational needs and legal, tax, accounting, and compliance requirements. Retention periods vary depending on the type of information and the context in which it was collected.

Cookies and Analytics

We may use cookies and similar technologies to enable site functionality and understand how visitors use our website. You can control cookies through your browser settings. Disabling cookies may affect certain features or site performance.

Email and Marketing Communications

We may send service-related communications in response to your inquiry or in connection with our services. If we offer marketing communications in the future, you will be able to opt out at any time by using an unsubscribe link (if provided) or by contacting us using the information in Section 12.

California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know the categories and specific pieces of personal information we collected about you, and the categories of sources, purposes, and disclosures

  • Delete personal information we collected from you (subject to legal exceptions)

  • Correct inaccurate personal information

  • Opt out of the “sale” or “sharing” of personal information (if applicable)

  • Limit the use and disclosure of sensitive personal information (if applicable)

  • Non-discrimination for exercising your privacy rights

Sale/Sharing: We do not sell personal information for money. We also do not share personal information for cross-context behavioral advertising in the conventional sense. If our practices change, we will update this policy and provide required opt-out mechanisms.

How to Submit a California Privacy Request

Email: customerservice@sgvwarehouse.com
Subject line: California Privacy Request

To protect your information, we may need to verify your identity before processing requests. If an authorized agent submits a request on your behalf, we may request proof of authorization and verification.

External Links (Including Customer Portals)

Our website may contain links to third-party sites or platforms (including customer portals). Their privacy practices are governed by their own policies, not ours.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

Contact Us

San Gabriel Valley Warehouse & Storage, Inc.
2602 San Gabriel Blvd. Unit D, Rosemead, CA 91770
Phone: 626.280.5702
Email: customerservice@sgvwarehouse.com